"I frequently order from this restaurant and usually enjoy my food. However, today I ordered wings that were either undercooked or old. When I called to let them know and request new wings, the person who answered the phone and the general manager, Daniel, were extremely rude. Despite their insistence that I was mistaken, I still wanted my wings cooked longer as I had requested them crispy. The manager refused to accommodate my request, claiming that cooking them longer would result in burnt wings. He suggested ordering wings with sauce on the side to avoid soggy wings. I was only offered a store credit and no refund. I am disappointed with the customer service and will not be ordering from this restaurant again."
