"We love the brisket burgers and the parmesan fries are awesome, which is why we keep coming back to the B and N Kitchen. However, every time the service is deplorable. There is no excuse for this other than no one cares. No one checks on you, offers refills, makes certain your food is okay, gets your bill to you, and heaven forbid takes your money!! Then, returns your change or credit card. What gives B and N??"
