"The food at this restaurant is outstanding, but unfortunately, the customer service is lacking. I had an issue with my order being incorrect, so I called to let them know. The manager claimed it wasn't her fault since she had supposedly repeated my order back to me, but that wasn't true. I wasn't asking for a refund—just the correct dish I originally ordered. It's a shame that a wonderful restaurant suffers from such subpar service, as it really impacts the overall dining experience. Thank you for addressing our concern."