"I've been a loyal customer for a long time, but it seems that their success has led to a lack of consideration for their patrons. Recently, while placing an order, I was unexpectedly hung up on mid-call, which I found to be quite rude, especially towards those of us who frequently spend money at their establishment. Unfortunately, this happened again during my next order—the cashier hung up on me once more.
Additionally, the delivery was incredibly late, and the cashier's demeanor was quite unfriendly. When I requested to cancel my order, she responded with a notably bad attitude. She mentioned that what should have taken 40 minutes actually took an hour and a half, which meant my food likely wouldn't be fresh. Regrettably, it appears that giving them another chance was a mistake."