"Go somewhere else. For starters everything in there was gross, covered in spilled ingredients and had liquified ice cream puddles all over the equipment and counters souring. Im sure the puddles are teaming with bacteria. I watched an employee leaveher gloves on after making a treat, to handle money, then go back to touching food with the same gloves. This is a health codeviolation among many I saw. I am a production manager in a food handling environment and am completely disgusted by what Isaw. I had ordered my partner a birthday cake two days prior and had an email confirmation that the cake would be ready at3:00pm or after on Saturday. I arrived about 5:45pm. They asked to see my confirmation email about 4 times, speaking amongthemselves in a different language and then mumbling a bunch of stuff to no one in particular before finally admitting theycould not find my cake when I asked if they had my order. She said she isn?t the one that makes the cakes, I said me either?they then do not communicate what they plan to do at all and Im just standing there at the counter?.. Someone then goes to thefreezer up front and pulls a generic cake from the freezer to personalize it as I had requested on my order. They ask me nothingelse and disappear in the back for 10mins. Then they come up front with the cake and it says the right thing, but is not in theicing I had requested. I asked her to remake it and actually read the order. She asked me if I could come back later, I said Icould not, as it was already late. She then disappeared in the back again for 10 mins and then comes back with the right icingon top,for the message but not the other special request I had added or the right color of icing on the sides? I asked for adiscount since it wasn?t what I had asked for because this one would just have to do at this point, and it now has been 30 mins.I needed to go. I had also selected two candles and had them on the counter next to the cake. She cashed me ou"
