"I only have Fritten and Boba for me and my children, so I can't talk to the quality of the actual food. The Pommes were okay. A child thought Thier Boba was good, but there was a stomach pain. The other one said it was too sweet. Mine was made with a strange package of tea, that wasn't the black tea I asked. Customer service was good and they restored it for me when they noticed that I was not happy (believe it or not I am not the type to complain) The replacement was watery and tasted like tap water. The worst part was, I took mine with me and about 15 minutes later went a drink to discover a hole, was punched in the cup because they served it in Styrofoam. I don't remember the last time I punched a hole in a polystyrene cup... Tea water filled beverage holders in my car was a fun cap for the experience. I'm staying at the Teahouse."