8 Piece Chicken Dinner
Fox's Orland Park

Fox's Orland Park

9655 West 143rd Street Orland Park, IL 60462, 60462-3275, United States

Meat • Pizza • Italian • American


"So disappointed with our lunch experience. Our server, Ann S. Was not friendly or helpful. She was very slow to come back to our table for our order and when we asked if it was possible to split the check at the end for us she said maybe but you know it gets really busy here so I don't know. In the end she did split but seemed to be put out. Did not seem concerned or to offer much when I indicated I needed gluten-free. Said I could probably have a salad. I decided to order chicken. I did enjoy the grilled chicken with mushrooms and avocado. It was tasty. A friend had the Ruben sandwich. She said that the bread was not very toasted which can lead to a soggy sandwich. Another friend ordered the buffalo chicken sandwich. Apparently she had never had anything with buffalo sauce and did not know that it was hot. It was so spicy that she was unable to eat it. She told the waitress who asked if she would like to take it home. Not sure how that would help. No offer of anything else. She said you ordered it and Buffalo is hot so you should have known. They charged her for the meal and when we asked to talk to the manager, he said the same thing the Buffalo is hot and she should have known. I did share half of my chicken with her and had to ask the waitress if she could bring a bun and some ranch sauce for my friend. She brought the bun but no ranch. Also never returned for lemon for my friends water. I also mentioned to the manager that the waitress said I could not use my 10% off yelp discount. He said that's right we only take paper coupons. I don't even want to get into all my thoughts on that. On a positive note, the meatballs were delicious. Two in our party ordered them and said they really enjoyed them. Also, I love the Irish pub type feel of the restaurant. I would say that working on their customer service would be helpful to the dining experience."