"three really young girls at the reception, two of them on their phones and the third one who does nothing. no customers, really slower day. I let them know I'm here to pick me up. I say I'm waiting, no problem. ten minutes, nothing. I was all the time at the door, a foot away and the place is super tiny (about 4 m2.) I ask again after the order. one of them goes, oh, it's right here sitting on the recipe for who knows how long. I'll ask again, and you didn't call me? she answers, I didn't know you were still here. three employees don't make. not one of them thought to drop the phone and walk 1 foot to the door to pass the order. the manager? a nice conversation with friends."