"I was advised by the waitress to use Quick Pay for my payment, which I did, and I received a ticket with a number. However, there was no indication on the ticket that I had completed the payment. I thought it was just a minor oversight since my order was only $7 for takeout.
When I went back to collect my sandwich, the waitress claimed I hadn’t paid and asked me to pay again. I explained that I had paid using Quick Pay, but she refused to believe me and wouldn’t check the payment records. She even called another waitress over to weigh in. While I tried to log into my Chase app to prove my payment, the first waitress discussed the situation with two others: one said I hadn’t paid, while the other claimed I had paid in cash. The initial waitress continued to accuse me of lying.
Eventually, they allowed me to leave, and one of the waitresses apologized, but not the one who had insisted I hadn’t paid. When I got home, I found that my sandwich was cold and didn’t taste good at all. I had taken a to-go menu with me, hoping to order again in the future, but I ended up tossing it in the trash after I left the restaurant. This was the worst dining experience I’ve ever had, and I won’t be going back. I’ll definitely be sharing this experience with my friends."