"I recently heard about a troubling experience my friend had at a Chinese restaurant. During her visit, she accidentally threw something in the trash without realizing it, which prompted an unprofessional response from the staff. Instead of handling the situation calmly, a staff member reacted aggressively, telling her to "go to hell" and even giving her the middle finger. My friend is not comfortable with confrontation, and this reaction clearly affected her. It's disappointing to see such disrespectful behavior directed towards a 50-year-old woman. I hope the restaurant takes these issues seriously and works to improve their customer service to prevent similar incidents in the future."