Add Chipotle Ribs
On The Border Mexican Grill Cantina

On The Border Mexican Grill Cantina

4301 S Broadway Ave, 75703, Tyler, United States

Fish • Steak • Cheese • Mexican


"I will probably never go back! I gave it a one star because the hostess was sweet. My daughter 's and I were seated on the patio (as we had requested) and were completely ignored for over 5 minutes. The waiter finally came and greeted us with, How are y 'all this evening? I was a little put off that it had taken him so long to even acknowledge our presence, but I replied, Pretty good. Thank you. After a very brief pause, he (sarcastically) replied, I 'm good too. Thanks for asking. I ordered our drinks and the table side guacamole. He acted somewhat irritated that we wanted him to make a guacamole for us, but went to get the ingredients. He brought the ingredients to the table and proceeded to prepare the guacamole for us. I attempted small talk with him while he was working, asking if he had made the fresh guacamole many times before. He commented that he had been a waiter there for 8 years and replied, Yes. Way too many times! As he was making it, I noticed he was trying to scoop something out of the mix with his spoon. He repeated it several times and I finally asked him what he was doing. He told me he was trying to get a hair out of the mix. He tried a couple more attempts to capture it with the spoon and finally gave up and went and got another set up to start over. When our dinners finally came, none of us had silverware. He acknowledged that and excused himself to go get us some. We sat looking at our plates of hot food for almost 5 minutes before I was finally able to catch the attention of another worker and requested they bring us silverware so we could eat. Needless to say, our food was not piping hot by the time we finally got to eat it. When our waiter did return, he had no silverware. The food was not that great and the service was snarky and slow. When we finally got the bill, he pointed out to me that we had been charged for two table-side guacamoles, but assured me that one of them had been comp 'd. Are you kidding me? That should never even have been a consideration to charge me for guacamole that had hair in it. It was an absolutely horrible experience. I left the restaurant feeling angry and, at the same time, wanting to cry because I was so upset."

On The Border Mexican Grill Cantina Superstition Springs

On The Border Mexican Grill Cantina Superstition Springs

1710 S Power Rd, 85206, Mesa, United States

Lunch • Vegan • Casual • Mexican


"On the Border is a chain tex-mex restaurant that highlights the bar but has a good restaurant with decent food selections. The place is large with lots of seating. The staff is good. And the prices are reasonable for the large portions on the dishes. I used to go to On the Border about 25 years ago, but it was very popular and the quality of the experience, the wait and the over-worked staff caused the value go down. In the past year, since covid has abated, I returned. Surprisingly, I think the quality of the staff has improved, the best dishes are still here and prices have stayed reasonable. My go-to dish here is the Ranchiladas, which is a combo of a 9 oz mesquite steak (their fajita meat) and two cheese filled enchiladas. I love that spicy sauce it comes with. The other signature dish is there fajitas which I think is one of the biggest and best cooked of all restaurants. Their sides are decent too. The chips and salsa are strong with a nice zesty spiced up salsa. The monster chips are fun too. While I am not crazy about their rice and beans, the one really well-crafted item they have, as well, is the hand made tortillas, which I love. The staff we have regularly here are great. Today we had a lady named Terry who did an exceptional job of being helpful, efficient and very kind. After a long, tiring day of work (for both my wife and I) and having to eat late at 8:30pm, it was so nice to have such a positive person host and serve us this evening. I would have rated the restaurant a 3 star, but staff here is always so good that pushed it to 4 stars."