"I feel scammed, disappointed, disrespected will not be returning. It 's time to air things out: I 've been a returning customer here for about 2.5 years. Unfortunately, within the past year I 've noticed a visible decline in food quality in overallservice. My work colleagues I used to order lunch takeout at least once a week here, but have completely stopped going sincearound January 2022 as we found better options elsewhere. $100 GIFT CARD DECLINED: In October 2021, my boss bought me a $100gift card (picture attached) which we found a bit unconventional, but figured this must be the way they operate. The host didn 'tgive him a formal gift card, but instead rang in a takeout order, named it Meagan then physically wrote gift card on it. You can clearly tell it wasn 't an actual takeout order, as it doesn 't show any charge for tax. I decided to give this placeanother try since I had this gift card to use. My male friend I went for happy hour the total came to $82.43, so I wasexcited to have a free meal. The manager declined the gift card said there is no way to prove that it was purchased as a giftcard in their system. I understand this problem, however the gift card was purchased under a year ago I don 't feel I should bepunished for the restaurants lack of systems mistake. I believe the host wasn 't trained to sell gift cards or they didn 't havea system set up for gift cards at the time. Regardless of this, I have proof of a $100 non-taxed purchase for a gift card (written on receipt by the host at time of purchase) I am now out $182.43 20% tip because of this mistake. POORMANAGEMENT: I wasn 't planning on airing out the following information as I never intend to harm anyone 's job, however I figure Icannot be the only woman this has happened to: The main reason I stopped returning regularly this year is due to the newmanager. Several times I have dined here with other girl friends been approached in an inappropriate manner by t"