"Went to dinner with a friend and we both ordered a cocktail with dinner. I decided on the Watermelon Sugar and they ordered a Knock Margarita. After a sip we both felt the drinks were not what we expected and asked the waiter if we could return them for wine. The waiter said that it 's the policy not to refund drinks and that Knock had very popular cocktails that were tasty, which is why the policy existed. However, the waiter humored us and went to their supervisor but they still refused to take the drinks back, meaning we had to pay for something we didn 't necessarily care for. My question is, if your drinks are so popular and tasty then why in the actual f**k do you have a policy of no refunds? Wouldn’t you want to make sure the cocktails are up to standard? Like what medication did you steal from Judy Garland 's medicine cabinet to make you think that policy was in anyway fair to customers who thought your drinks tasted like sugar toilet water? The ambiance was reminiscent of a bad Queer as Folk episode and there was more lipstick on the wine glass then the drag queen we just saw perform down the street. Eff this place and their $42 filet...which was actually pretty good."
