"The old lady that works here is rude. I think she may be racist. Whenever I come in to buy, (take note I 'm a regular here) she will look at me from head to toe and frown as if I did something bad to her. I have been keeping this comment to myself, but I got so frustrated with her service when I came in to claim my free piroshki through their punch card. I ordered a cup of split pea soup which is $4.99 and ask her if I can use my punch card for the free piroshky. She wasn 't listening and she proceeded to charge me for $12.12. I asked them twice that I will use my punch card for the free piroshky, then the lady in the back asked me Can you pay now? . I felt force to pay because there was a line behind me so I paid the $12.12, when I can just be paying $4.99 plus tax. It was frustrating and disheartening to be treated like this from someone that you actually like the food they 're serving. I don 't normally leave bad reviews, but this one really pushed me. I can 't even enjoy and savor the food because of how I felt when I was buying them. That old lady is like the soup n from Seinfeld.There are also instances where I placed an order through phone for two chicken dumplings, but of course she wasn 't listening. When we came to grab our order, she only made one and we had to wait for 15 mins for another one. But we were patient and still nice to her, even tip them cause their food is good. I don 't think I will ever want to come back to this branch. I 'm not sure if that old lady is the owner, but I really hoped she change how she treats her customer, not only she 's rude but she 's also racist.Very traumatic experience."
