"I made a reservation for Valentine's Day five days in advance, but when we arrived at the restaurant, we were informed that all reservations had been cancelled by the restaurant. The host told me I should have received an email notifying me of the cancellation. I hadn't seen an email, so I checked, and he was correct; I received the cancellation notice just two hours before our reservation time on Valentine's Day. At that point, it was impossible to find anywhere to eat without a reservation."