Bacon Cheeseburger Salad
Black Bear Diner

Black Bear Diner

2022 First St, Simi Valley, United States

Salad • Diners • Casual • American


"I came here recently for the first time with some friends/family. I wanted to give the restaurant 4 stars, but one reason I give it five stars, is because of the wonderful customer service that we had from our waitress. She really went above and beyond to make sure we were all taken care of.Coffee was delicious. I got the pancakes with eggs, sausage, bacon, and shredded hashbrowns. Everything was tasty. However, the sausages were not fully cooked. I was told that they come pre-cooked, but as I cut into it, it was completely raw in the center. Even if it was pre-cooked, there is absolutely no way that it was anything that could be consumed. I showed the waitress and she was happy to go and get me some pieces of bacon in replacement of them. She was aware that it was pre-cooked. I had no problem with that, but it still needed to be cooked a lot longer. This is not her fault. This is definitely on the kitchen. The bacon was good but you can definitely tell that had to be pre-cooked as well. I don't think it was fresh bacon. All of my other food was absolutely delicious. I felt like the portion size was pretty fair for the price that was paid.I do highly recommend that you try this place. We all had a great time and enjoyed our meals. I think the only other issue we had was a simple mixup with the food, which was easily fixed. The bathroom was pretty clean. The restaurant itself looks pretty tidy, but I didn't walk throughout the entire place. The room we sat in was pretty close to the entrance. I will definitely be coming here again. I would love to try some lunch options.There is plenty of parking."

Black Bear Diner

Black Bear Diner

174 West Calaveras Boulevard, Milpitas, CA 95035, United States

Tea • Diners • American • Vegetarian


"A few weeks ago i had the best service. Food was typical diner food but black bear is always comfortable to sit in for a bit ..and my waitress was so awesome.Today I had mediocre service and really great food and very fast ..I was getting my car repaired and walked over. sometimes when you eat alone it's hit or miss.. Alot of waitstaff hates single seating diners as it's a waste of tipping time and you can tell when you are being served if you are being typecast as such. I usually end up tipping as I took two seats to make up for it. and all my years at this Black bear I always gets the best service and no one cares I am alone.First sign of typecasting was the fact that he was in a hurry to get my order without even letting me browse a bit. I told him i am not a breakfast person so i was not sure what to get.positive to that was my order went in pretty quick.but he put my water in the cup already for my tea so i did not get to use the water in the little pot as lipton tea bags cant be reused without killing the already lipton flavor..But that was minor.once i got my food i just sat reading the news on my phone cause I was alone. i did ask him for a box and instead f asking if i needed anything else i got the box and my check. unfortunately it was not my check. i sat for ten minutes and finally gave up and went and got a new check at the register.I still tipped 18 percent but it felt dirty.. as i usually tip 25 to 30 when i eat alone.not a Karen by any means..i was waitstaff i do get it..but stop generalizing people eating alone. we are not a waste of time.tipping culture is brutal.. you get a tip whether your service sucks or not.. but we get shoddy service and there is no recourse as the new world already spells out what your server expects when you pay with a card.i get it you are busy.. but serving is an acting job and we are all expecting a good performance.basically customers pay your bills.."