"I live right near this Tim Horton 's and come here for 2 pretzel bagels, 2 has browns and a donut as my ritual after my morning run. The amount of times this place has not only gotten my order wrong baffles my mind. Just 5 minutes ago I realized theyforgot my 2nd pretzel bagel. So now I 'll just spill the beans on this place as an annoyed local. This place is bad, theyrotate staff constantly, so you know that it 's probably a management/corporate issue. I 've been told by previous employees thatsometimes they 'water down ' the coffee by only putting half a packet in. They burn food *all the time*, I was in line around 9ama few weeks back when a lady came back in with bagels that looked like they were brittle charcoal around the outside. I 've seena man take his coffee back to the counter and try to get it exchanged for something actually hot, but was denied that and arefund. A friend of mine was overcharged and couldn 't get a refund, now he doesn 't frequent the place. I only visited thisplace because of the convenience of how close it is. I 've been nothing but extremely polite to the staff as someone who workedin the food industry would understand. But I 'm swearing off this place and recommend anyone who values their money, time anddecent food do the same."
