"I rarely leave reviews, but today’s visit warrants one. I would rate all our previous experiences here with 4 stars. We almost 2 hours away and every time we come to Nashville, we visit Brown Bike. Although are food was good per usual, the service was not. We normally sit outside but today we sat in their new inside seating. I would normally give the server grace as I know they are short staffed like everyone else in the service industry, but they were not very busy while we were there (inside or outside). We had to ask for all of our refills which typically is not a problem, but our food took 50 minutes from the time we ordered. We were told they were having difficulty with their POS system which meant our order never went back to the kitchen. Never once were we greeted by or apologized to by the owners for the excessive wait time (our waitress did apologize and was nice). We had to ask for our bill and for a discount. They did oblige, we quickly paid and left.Advice: good food but our service today was not."
