"They have a strange policy at Lucky Dog where if you order a Polish sausage with fries, you can't simply upgrade to a larger fry size without being forced to pay for an extra meal. It’s quite unusual. At other establishments like Subway, when I ask for double meat, they don't charge me for an entire extra sandwich. Similarly, at McDonald's, if I order a Big Mac meal and want larger fries, they accommodate that without charging me for an additional serving. This seems to be a common practice elsewhere, so I was surprised by Lucky Dog's approach.
Ultimately, I decided to cancel my entire order and went to another restaurant that met my request without any hassles. After years of dining out, this was the first time I faced such a ridiculous policy. It seems that Lucky Dog doesn’t prioritize its long-term customers if they enforce rules like this.
I also began to question their pricing. I ordered the Polish sausage with upgraded fries, a side of barbecue sauce, and a large Italian ice, half lemon and half strawberry, and the total came to over $19. This felt excessive, especially since I was charged extra for fries I didn't actually want. I have a feeling I was overcharged for the Italian ice as well. Even with the added fries, I'm not sure how that total could add up to $19. Overall, it was a disappointing experience that I won’t be repeating."
