"We arrived at the restaurant at approximately 6:55 p.m. on Thursday June 27th. We made a drink order an appetizer order almost immediately upon being seated. The drinks were promptly brought out and the appetizer (fried mushrooms) was brought out soon after. We did have two separate orders but one of those orders was a large pork chop plate served with a loaded baked potato. The other order at the table was a grilled chicken sandwich and a chicken wrap. The items one would expect to arrive first didn 't arrive until about an hour after ordered. The pork chop plate was brought out within just a few minutes but the chicken entrees were brought out nearly an hour later. Although the chicken sandwich was delicious, the chicken wrap was absolutely horrible. The flour tortilla in which the chicken wrap was wrapped was hard, dry and burned to an extent the chicken inside resembled more like rubber than chicken. I feel it 's absolutely ridiculous to have to wait a full hour for something that 's not even edible. Upon paying for our meals (two separate orders) the restaurant cashier ask if we were the people that had to wait forever for our meals I advised that I received my pork chops and fried mushrooms almost immediately and they were delicious but I also informed the cashier that the other plates not only took forever but one of them was absolutely horrible and not edible. She essentially shrugged her shoulders and gave the total... Which was definitely the full price after she acknowledged that it took an hour to give the food and we made it clear that one of those plates wasn 't even edible. Prior to this experience, I 've had nothing but delicious food and excellent service at this location. I don 't know why this particular visit was any different but based on this visit I doubt I will ever return but because my food was amazing, I may give them a second chance but I doubt my relatives that were with me will ever give you the time of day again. You lost a potential customer and it 's your own fault. Please do better!"