"The location of Serve on 2nd is prime. Sadly, after giving this restaurant many chances, which started when they first opened and has now concluded with a recent dinner, I will do my utmost to never set foot in again unless drastic changes are made. Starting with the service, there is little to no resemblance of structure or priority of customers. As an example a few months back, we were looking to grab brunch to include having an outdoor seat so we could tie our dog up. We were unable to do so, however, as a server had told multiple people it would OK for them to wait while sitting in the outdoor seating area. As another example, we made reservations for a larger group for a birthday celebration recently for brunch. However, we had to re confirm 3 different times over the phone and in person before the reservation was actually in the system. As it relates to the food, sub par would be an understatement. In our most recent experience, the crusted ahi was no longer available by 7pm on a Saturday night. Also, the shredded beef tacos had the same meat as the pot roast and literally tasted like pot roast in a tortilla. Overall, it is truly shameful this place is still in existence and we look forward to a new restaurant to take its place in the very near future."
