Brunch Package
Fremont

Fremont

15 West Illinois Street, Chicago, 60654, United States Of America

Pizza • Cheese • Buffet • American


"We made reservations for the brunch experience. I’ll just start by saying it was not worth the $75. While the waitress was very nice and kept our drinks filled, the food was mediocre at best and did not look anywhere near as good as how it looked online. The biggest problem my group had was with the dress code and the bouncers. The moment we stepped out of our Uber we were told that our shoes were not acceptable. The website states that patrons must wear “polished, practical footwear.” We were wearing flat sandals with two simple straps across the front. We were told by the bouncers that our shoes must either have a heel or a strap around our ankle. No where on the website does it say this. We decided to go buy shoes because we didn’t want to be charged the $75 for not going. However, once we were in we noticed that many of the patrons were wearing flat sandals with no ankle straps, casual tennis shoes, vans, and clothes that did not match the “smart casual dress code“ stated on the website. I would just like to say that I understand there’s a dress code but if you are going turn away patrons for something not stated on the website and not applying the dress code to ALL patrons equally that is not right and decreasing your business. Simply saying “dress to impress” on the website is not specific enough to be turning patrons away. If you want business casual, be extremely specific with your dress code online. Furthermore the bouncers started off our experience on a bad note. They were extremely rude to us regarding the shoes even though we were trying to be very kind and ask questions. When I had tried to ask a question regarding not having my ID on me I was rudely cut off and told to wait till I came back with different shoes. By the time we got back with our “polished, practical footwear” there was a line and we had already lost 20 minutes of our reservation. And once again when I went to tell the bouncer that my ID had been stolen I was rudely shushed and told he “heard me the first time.” While I understand there are times when you have to be firm, this was not warranted to the situation. We will not be returning to this establishment or recommending this experience to anyone."