"UPDATE: WOW. NEVER COMING BACK. Turns out lying and bad service aren’t enough. It been well over a year since eating here and now they are charging credit card fees because they don’t know how to run a business. NEVER COMONG BACK. We LOVEd Bramas. However, service has steadily gone down hill since covid hit and has not recovered. Tonight I ordered a sandwich and paid. They came to our table as soon as we sat down to say they were out of my sandwich. I asked for my money back and they immediately came back to say they could make it after all. About 5 minutes later they come back and say they can make my sandwich but they are out of salami to which I replied, “then you can’t make my sandwich”. It’s pretty pathetic that bramas has resorted to lying so that they don’t have to refund an order. An in case you are wondering, no, not a single person involved bothered to apologize. Thanks a lot a Brama’s. Maybe I’ll try you again in a year."
