"First of all since when does Arby's not sell hot ham and cheese sandwiches? I step to the counter to place my order, the CSR takes His time to count his drawer, (no problem) but at least acknowledge the fact that I am a paying customer and you will bewith me shortly. I place my order to dine in, when it's ready of course it's all bagged up. I mention it's for dine in, the CSRplaces the food bag on a tray, previously he placed a ladies order on her food tray. I attempted to fill my cup with ice for mydrink, no ice in the machine so I asked the manager to fill my cup, the look on the managers face clearly said I was a totalinconvenience."
