"Ordered from the Farmingville for a while, figured I’d try out the Setauket location. Food was good as always, no complaints there. The pick-up experience however was bizarre. I ordered my food online, walked in, and saw several other customers waiting on their food. Assuming they’d already been helped, I waited for the girl at the counter to finish packing up an order so I could tell her my name. Well, the girl just never addressed me and made no acknowledgement that any customers were even in the store. I then realized that the other customers were also trying to get her attention to give their names and pick up their orders. This isn’t a Starbucks where you order at one counter and wait for your name to be called. Yelling out order names of people who aren’t there, and ignoring the people trying to pick up their food is a crazy procedure for this kind of take out place. I’ll be sticking to the farmingville location."
