Cast Iron Cinnamon Roll
Bloomington Chop House

Bloomington Chop House

3900 American Blvd. W., Bloomington, United States Of America, 55437-1117

Soup • Steak • Cheese • Noodles


"They ask for prepaid and that was understandable although they never did that before pandemic. I made a reservation for 6 but my husband and daughter got stuck in Arizona and didn’t fly home until Monday. I called the restaurant to let them know we are down to just 4 people but no one was answering the phone and it kept forwarding my calls to the hotel instead. When I later spoke to the dining room manager and explained what happened, he smirked at me and told me that I can’t get my money back because the food has been prepared. It’s a buffet! It’s not an ala carte. My husband and daughter didn’t just decide not to show up— their flight coming home from college got delayed! Nothing, the manager didn’t even offer me something to compensate for the $38/person prepaid meal (Togo container and fill it up, or offer me an entree to go worth $38). It was ab overall bad experience. Their food is no longer as good as it used to be prepandemic. The way the dining room manager behaved and responded to me was very unprofessional and condescending. We could have gone somewhere better with the price they charged us for 4 people. Terrible customer service! That’s what you get for prepaid dining. The server already has guaranteed 20% tip so service was mediocre. Not sure why they called it Shrimp diavolo when there were no shrimps and pasta was so overdone— it tasted like baby food."