"I would give this place 5 stars if it were just based on hospitality! On a Saturday night at 6 pm, the restaurant was surprisingly not busy, but the waitstaff were attentive and the chefs were full of energy. The moment I walked in, the enticing aroma of torched chashu pork filled the air. Unfortunately, the food didn't quite live up to the ambiance. I ordered their signature Tonkotsu Special with the standard toppings, which included four generous pieces of chashu pork, a whole egg, scallions, takana, roasted garlic chips, and red ginger. While the pork was tender and flaky, it lacked much flavor. The broth was reminiscent of what one might find in a decent instant noodle soup. The gyoza seemed pre-made and tasted a bit off; they appeared to be factory-produced and possibly undercooked or improperly thawed. In summary, the restaurant had great vibes and friendly Japanese staff, but the ramen was just average."