". I am writing to express my disappointment with a recent order I placed for a dinner party on 08/19/24 We were a party of five and each of us ordered individual plates, including Marsala, Frances, Carbonara, and Florentine. Unfortunately, all of the dishes were overcooked and lacked flavor, making them inedible for my guests and me. Additionally, we ordered Tiramisu, which was not fresh and seemed to have been stored for several days. The texture was dry, and the coffee flavor was barely detectable, leading us to believe it was not the authentic experience we expected. Given the circumstances, I would like to request a refund or credit for our order. While I appreciate your restaurant, this experience has led me to decide against ordering from you in the future. Thank you for your attention to this matter. I look forward to your response."
