"We went to Panera Bread in Auburn, AL on 04/09/2022. A simple order royally miscued between hostess and cooks. I ordered a Bacon, Egg, and Cheese Ciabatta with only Bacon, Egg, and Cheese. I got a wrap which I did not enjoy, as it contained much more that bacon, egg, and cheese. I took it back and explained the error made. They stated they would correct it and give us a free treat. We got the wrap back no Ciabatta no excuse us no free treat. I complained online and they stated they would get back with me shortly; however, after over two weeks I realize they really don't care about the customers. Better to find a new restaurant."