"My family and I visited this restaurant about two months ago, and I would like to share our experience. Perhaps it will be useful to someone planning a visit. I will start by saying that the service left us with a very mixed impression. In all fairness, I will note that our waitress was polite, friendly, and smiling. However, her professionalism raised serious questions. My husband asked her several clarifying questions about the menu, regarding the type of oysters, their origin, and the regularity of their serving. The waitress could not answer right away, went to the kitchen for clarification, and returned with general information. When my husband tried to clarify additional details and also asked questions about sashimi, its composition, and serving, she did not answer, citing the fact that she did not understand our accent. I would like to clarify some things about the accent. My husband has lived in the United States for over 30 years, is a PhD scientist, a university professor, the author of multiple scientific articles, and the president of a large company. We did not discuss the android collider or rocket science with her. We had a simple conversation about the menu, which, in our opinion, should be part of the basic knowledge of the waiter. As a result, it seemed that the waitress was covering up her ignorance with such excuses. It was also unpleasant to notice the familiarity and fraternization in her communication with us, which we consider unacceptable in professional service. This restaurant is small, and on the day of our visit, it was completely full. The waitress clearly could not cope with the workload, which may explain her desire to minimize communication with customers. At the same time, as it seemed to us, more attention was paid to regular guests while the new visitors remained waiting. Despite these unpleasantries, the kitchen left a good impression. The food was delicious, and the cooks really knew their business. However, a restaurant is not only food, but also the atmosphere, the level of service and the general mood that guests leave with. Alas, in this case, we did not have the desire to return."
