"Everytime I travel in from Houston, this is my go to place! I love the decor and atmosphere . I was so excited to share this place with family but today was terrible. We were a table of 7 and it took so long for everything. I ordered a bacon cheeseburger and when it was brought to the table, the meat and fries were cold. All orders were missing items or incorrect and the tator tots and fries were cold. We asked for fresh and hot fries and tator tots, we were told we would need to pay for additional fries and tots. I had to double check that is what she said. I just don't understand how we could be charged for cold food. I was so disappointed. We wanted to just let a manager know the issues and they never came over. I have never had an issue before with Rexall but today was totally disappointing. A total waste of money and time."
