"I ordered from the app for pickup and my Southwest burger was extremely overcooked and did not come with the avocado crema. The potato side was not very good either. I had to wait 10 minutes before being helped, and had to ask a girl wearing glasses from the bar for assistance. To make matters worse, when I tried to speak with a man who I thought was the manager about the issue, he seemed upset and simply asked what he could do for me. This was the worst experience I've ever had at a restaurant."