"Let me start with this; I enjoyed my meal, and parts of my family's meal. The food was solid and the beer was cold. That being said, we were seated at a table just on the edge if the bar area. Beyond there being a couple ridiculously loud patrons yelling and singing at a group of girls they knew across the bar (that no one stopped them from doing despite obviously glares from other patrons), there was not an overly loud or disturbing volume level in this area. The management and waitresses were kind and checked on us. The bartender was unfortunately a bit awkward for handing a family order. I trusted that he would have written down our order but it was clear that his memory didn't serve him as well as he believed when he messed up 3 out of the 5 orders we placed. 4 of us got the Brook Platter, one of us got the haddock. Fish came out good, platter not so much. The meat was NOT as much as stated on the menu. They claimed a HALF POUND of EACH boneless tenders and steak tips. It was maybe close to a half pound together. On top of that, they could not cook any of the meat to the ordered temperature, and they were tiny steak tip bites. Onion rings were average as was the slaw. Fries were soggy. One order came out with rice that no one ordered, another with honey hot sauce that was supposed to be Honey BBQ sauce. The dry rub for the chicken tasted like a powder seasoning rather than a read dry rub, would recommend the sauce instead. One was supposed to be very well and came out medium. The steak was cooked all across the board, as I said no consistency. Even after manager came over to apologize to our complaint, the additional 3 steak tips he brought over were still not well, they were medium. Very well does not mean just char the outside and leave the inside pink. Last I was here I had a better experience than this time. Fortunately the manager did seem to come by and check on our status so we do appreciate that. We will probably try again in the future to see if it gets better but definitely will not be sitting in the bar area again."
