"MonsterMash Burgers have some negative reviews online, but I enjoyed the experience. The food was hot and tasted great. The milkshake was divine. The waitress was nice and took care of us. I have no complaints. A manager stopped by the table to ask about our experience before we left. He explained that the restaurant let almost a dozen people go the week before and hired that many replacements to improve service and quality. He continued that the menu was recently (the day before) cut down to make it easier on the new staff and in part due to ingredient shortages. The menu still includes many options and you get a lot of food with each order. I was impressed that the manager asked for our opinion, explained the differences in the menu from the last visit, and referenced some of the negative reviews. It shows the restaurant cares and is trying to improve for their customers. Too often, it seems that businesses don't care about the customers. They have the attitude that if you don't come back, then someone else will. I felt my business was appreciated and valued at MonsterMash Burgers."
