"We were at Fishtales on August 18. Although understaffed, the bartender did well with our large table of 10. My husband and I ordered the boom boom shrimp, shark bites and a flatbread. We were very pleased with the food that evening. Some others in our party did not have the same experience, however, my husband and I were pleased with ours. We decided to come back on Saturday as the town has limited options. Our experience on Saturday was something non of us have experienced. We, again, were a large group so we know we need patience to get drinks and food etc however, after placing our food order and waiting an hour and a half we tracked down a waiter to ask when our food was coming out as several groups who came in after us had all been served. The waiter informed us that the cook had missed our ticket but they were working on it right away. After another 20 mins and more people getting their food and nothing coming out to us we decided we needed to cancel our food order and settle up on our drinks as we had another commitment to get to and couldn’t wait any longer for the food. As my husband and I were talking to a waitress to figure out our drink bill, a “manager” came out, took our bills and crinkled them up telling us we needed more patience and to just leave and go to another establishment in town. Our entire table had plenty of patience but after nearly 2 hours enough was enough. After reading all the responses from the owner/manager to their reviews one can clearly tell the establishment needs a lot of help with customer service. It is a disappointment to not be able to recommend this place as the food was good but the customer service is completely out of hand. Best of luck to you guys if you continue with that type of customer service."
