"I ordered an Iced Cafe Americano here. It was ready within like 2 minutes, which was good. However, when I asked the Asian guy at the counter for a creamer, I forgot what it was called and ended up asking for whitener . He literally mocked me in front of everyone and humiliated me for saying that. Ok, I get that I said it wrong, but I had just forgot what it is actually called, so what? I 'm sure everyone unintentionally makes minor mistakes like these once in a while. He didn 't have to mock me about it. Even when I walked away from the counter, I could still hear the employees talking about that, as well as some of the customers. The employees should be providing good customer service and making their customers feel welcome at this place, instead of publicly mocking and humiliating them. Otherwise, this place wasn 't bad, just the HORRIBLE professionalism of the staff there is what ruined my whole experience, and because of that, I would not recommend this place to anyone and would not be going back."
