"I used to be a regular at this restaurant, but my last visit was disappointing. When we arrived, no one greeted us, and we didn't receive a menu or even a drink order. One of the waitresses gave me a forced smile, but that was the extent of the service. After waiting over 15 minutes with only a 40-minute lunch break, we decided to leave and try somewhere else. Since then, we've been going to a different Mexican restaurant, and the experience has been much better. At our new spot, they truly value their regular customers. We are greeted every time we visit, no matter how busy it is, and we receive our menus promptly. Our food also comes out hot and quickly, making for a much more pleasant dining experience."