"After that, my order was called, so I quickly grabbed it and hurried out of the place. Once I got home, I realized they had given me the wrong order. I had ordered a steak and cheese sandwich and a grilled cheese, but instead received a BLT and a chicken wrap.
I returned to the restaurant to request a full refund and spoke to a woman who I hadn’t seen during my previous visit. When my boyfriend explained the situation and showed her the receipt which had his name and our order, she remarked, “Well, yeah, this says *boyfriend’s name* and your name is Brian,” pointing at him. He clarified that he was not Brian and requested a full refund, which was granted. The woman then went into the back and loudly admitted that the mix-up was her fault.
Overall, my first experience was quite disappointing and off-putting. I hope that Brian got his food!
Edit: This review is from six months ago, but I recently realized it wasn’t made public until now. The experience still stands as true. It was certainly a strange encounter. I hope things have improved since then."
