"We are frequent customers of Tenzan (1-2 times a month for the last 4 years) and now we're noticing the quality of the food and service is starting to slip. The last few times we went, the food wasn't as fresh as it used to be and delivery service has been hit or miss.Tonight we waited close to an hour for our $70 order, only for it to arrive cold and missing an order of rice. We live 4 blocks from the restaurant. When we called, they said sorry and that it would take half an hour to get there and we said that's alright, we'd still like to have the rice as it was the only side to our main dish.The driver comes back 15 minutes later with the rice, which is also cold...go figure.I want to believe this is just a one off thing but the change in quality of the food is noticeable, the prices have gone up (which I understand given the current climate), and there's also an extra 4% credit card service charge now.I think we'll wait a few months before giving them another shot."
