"Edit 1/10/23: Wanted to add the owners reply as a photo for folks to see an example of the service. Edit 9/12/22: I finally got food from this place! Service is still horrible, as I was ordering food a woman came in and just shouted her order, the person helping me started a conversation with her. Unbelievable! I raised my voice and finished ordering but the worker asked me to repeat what I wanted. #Facepalm So, the pernil with rice, beans and plantains was good! The rice pudding tasted like soap, the empanadas and mini arepas where crusty and dry (days old? . Overall, I rather get pernil from the dominicans down on 99st. Would definitely not ever try to get food here again. Would not recommend. Original review: I have been here three times in the last four months and have had the same negative experience with the workers. There is no line, so if you come in and wait to be served, the workers behind the counter will just randomly help whoever is closest to them. If you do manage to get their attention they will walk away if you don’t give them an order. I asked one of them if they were still serving breakfast and she said yes, then walked away to help someone else. On a different occasion I asked a worker if the bandeja came with sausage along with the chicharrón and steak, she said “I don’t know, I’ll have to ask” then walked away to help someone else. I’ve yet to taste the food because no one has ever taken my order. Even when the place is empty the workers are busy doing something else with their backs turned to the counter. People will randomly walk in and yell out their orders and the workers say “ok!” I find this process chaotic and prefer to go down to the Colombian restaurant down on 55 ave and 99th street where you can stand online, order, pay, and get your food."
