"Your food is good, and the quantity and quality are great for the price. However, I had a frustrating experience due to a language barrier. I ordered a family meal, which I requested to include a large container of beans and a small container of stew chicken. Instead, they informed me that it didn’t qualify as a family meal and charged me for everything separately. I was willing to pay the difference, but the way they handled it made it impossible for me. When I got home, I noticed how they sliced the chicken and combined everything. I had to ask for clarification again, and they insisted that I didn’t receive the family meal, which is why they didn’t include the chicken. This whole mix-up occurred because I requested an extra large side of beans and stew chicken. Even though I had already paid $60, I ended up having to pay an additional $20 for the chicken because the staff kept insisting that I hadn’t ordered the family meal. I didn’t intend to pay for chicken I thought would be part of my family order, so I explained that I had already paid for just the chicken. It felt like I had to place the order first, pay for it, and then order separately for any additional items I wanted."
