"I feel like this is a common issue in Miami, particularly in places with a Latin or Hispanic influence. My service dog is well-behaved, and I've never faced issues bringing her into restaurants or grocery stores throughout my nursing assignments across the United States—only here in Miami. I've encountered similar attitudes at other places, like Publix and Sedanos.
The staff, including the manager, seemed uninformed about service animal laws. I will be reporting this incident so that others with service dogs don’t face the same problem. I won't be returning to this restaurant; my service dog brings me more joy than anything on their menu. Goodbye, Tostones Rellenos!"
