"My wife and I used to be regular customers of your restaurant, because we like to support local small businesses. In father 's day, June 16th we went for breakfast, and it was a busy morning in your establishment. So we decided to seat at the bar and ordered our meals. It was quite slow, which we understood. But my wife said to the waiter that she wasn 't feeling well, because of a sugar rush. But she was disappointed about my wife insistence and like a robot told us that the orders were on line and couldn 't do anything else . She could help offering fruit or some juice etc... but not. She preferred to be just lazy and rude and while walking around us, said in a loud voice if you don 't wanna wait, leave! She was not joking. We of course were surprised, and even if my wife wasn 't feeling well and we were really hungry, we stood up and went away, because this waitress behavior was really rude. Not just a comment, she really meant what she said. Of course we told them that we were really surprised and that it was rude and not okay of her. They instead of trying to apologize just make ironic gestures which we really didn 't deserve. You know something? We always tipped well there, asked in good manners, and even brought friends, and recommended the establishment. Actually sometimes I used to recommend the place to visitors and clients in the zone. We live close by... So now we just go other businesses around for brunch. Today I received a promotional email from this restaurant which by the way I already had forgotten about. I think that instead of giving a 10%bonus, they should coach in customer service their team. I will never go back. My best regards."
