"I absolutely love the sushi at this restaurant, but the service could use some improvement. I order from here at least six times a month and always ask for extra sauce, since it isn't an option on the menu. Unfortunately, I never receive it. When I address this in person and even offer to pay for the extra sauce, I'm often met with a rude response, as if it's unacceptable for me to request more than one eel sauce when I'm ordering multiple rolls or a large sashimi platter. I just don't get it—if they don't want customers to ask for extras, they should simply add it to the menu for purchase. It's really not that complicated."
