Fish Sandwich With French Fries
Pizza 'n Stuff

Pizza 'n Stuff

85 W King St, 17257, Shippensburg, US, United States

Pizza • Pasta • Casual • Italian


"Absolutely unprofessional and unacceptable. I placed an order online through their website. I get a call stating they are out of sweet potato fries and asked what I want in place. Offered a few suggestions, I politely decline and just asked to give me arefund for the amount of the sweet potato fries. The girl on the phone (who was nice and stuck in the middle of this) told theguy in the background that I just wanted a refund for the amount of the fries. He began yelling and said I have to takesomething or call the company that I ordered through. I stated I ordered from their website. There is no company to contact. Herefused to take the money off my account, so I just said to cancel my order and that I will not be returning. He again beganscreaming and yelling refusing to give me a refund. And again stating to call the company . I checked my bank account, thedebit is listed as Pizza n Stuff. I am appalled by the behavior of this owner. I will never be returning and I 'm on the phonewith my bank to get this resolved. Sad thing is, I 've ordered before food is decent, but they 're always out of something. But,it 's very convenient to us. Oh well. They have 100% lost a customer, that 's for sure. UPDATE I called my bank about what Ishould do about my money not being refunded. After some lengthy investigation by a representative of my bank, they found thesame thing I found. Nothing! There is no phone number to contact the company to get a refund. So basically, this restaurantis holding my $42.76. I have to report this restaurant to my bank and file a dispute. So, my bank will take care of it. I havenever in my 40 years on this Earth, had a company refuse to do a refund. Makes me wonder how many other people they have donethis too. Just a reminder to whomever refused to refund me what you are doing is illegal and immoral. Don 't trust thisrestaurant!"