"We are a well dressed, personable couple in our sixties. We made reservations. When we got there a dismissive hostess said they were not ready yet. We did see empty tables. Finally 45 minutes later, after asking every 15 minutes and asked to see a manager the hostess relented and we were seated. Our server was Mac F. She was constantly complaining about how hard the work was, how they had been slammed (maybe another time again we saw empty tables . Ordered a bowl of gumbo as an appetizer; easily the dullest gumbo I 've ever had. Mostly just broth and 3 tiny pieces of fish. But the topper was we both ordered the Chicken and Dumplings dinner. After about 70 minutes two big bowls(! of awful tasting brown gravy like gruel arrived. Maybe two inch size pieces of chicken. The gravy was awful. Inedible and who wants a big bowl of gravy. Several tables around us ordered the same and everyone was saying this must be some kind of a joke. I mean Cracker Barrel serves a Chicken and Dumplings that put this mess to shame. We had a great time in NOLA for French Quarter Fest; this was the only lowlight of the trip. Hints: If you can 't find friendly, professional hostesses then just do self seating. If you have a chef that was angry that day get another chef. And if you expect people to return when you take 2 hours to serve them inedible food you will be out of business."