Fresh Avocado Dip
Spare Time Texas

Spare Time Texas

5434 205 Loop, 76502, Temple, US, United States

Full • Casual • Dining • Arcades


"Al was Amazing! Rough night for Spare Time Time Texas. First-timers, reserved a lane for two hours in main area on a Friday night. It was raining. The center took a power hit about an hour in and went complete blackout. In moments the lights came back on and the lanes came back up but the air conditioning took some kind of hit in those few moments and it began to get very warm and then not cool off. We then quickly realized the entire POS system was down and we couldn’t order food or drinks. The lanes had previous issues all evening. We were hot, thirsty and wanting to leave and couldn’t pay the tab either. We were told by the server “this happens all the time.”Al, the manager, had his hands full. Angry customers all around him. He handled it as well as possible. No one was helping him. The serving staff was making themselves milkshakes. Where is the contingency plan for something like this? I’ve rarely seen more chaos or lack of care with the staff to customer ratio you had that night. Security staff was sitting on the floor. We are out over $100, a horribly ruined evening and have 5 free game passes.I’m writing because I hope the owner or GM see this. It was my birthday. Al could not refund anyone due to POS issues. He could not possibly wrangle his staff with one arm and support the customers with another. The message to us was that the POS could be down and unknown time (reset up to an hour or more. It was a Friday night. I saw one other staff member “look concerned” about helping Al, a female. All the rest pretty much quit waiting on customers. I had to go find our server to figure out WHY it was so hot and WHY we couldn’t get anything to eat or drink."