"this place used to be my favorite, my family would order from here once a week for as long as i can remember, the service was always great the food was delicious.... For me personally it has been a while since i ordered from them. However, the last two times this month, that i 've ordered the man who takes the order can never hear anything i say and i have to repeat everything at least 3 times. I live two min away and when i asked for delivery they said an hour so i switched to PICK UP, i left to go pick up the order and a delivery person showed up at my house, so my sister had to pay with her card over the phone so the delivery person could leave. Then, one of the orders was missing but clearly circled on the menu charged. I called back, to get the order delivered and spoke to two different people who had no clue if i was charged or not charged but that they would get the order to me but they think i need to pay again for it Whoever is running it over there now cannot be the same person from years ago, total disaster chaos. They really need to hire people who know how to talk to a customer deal with these situation yes mistakes happen, but a good restaurant fixes it with ease. Extremely disappointed."