"Never order out and thought id splurge a little. Made an order through toast, came missing the shake, which was fine except its like a $10 shake. Checked toast and toast said to contact the restaurant. Contacted the restaurant and the girl on the phone said contact toast. I told her toast said to contact them. She was just silent on the phone, didn 't say anything. I said well what can I do, she just said I don 't know.... I said well is there someone there who does know? She just goes no.... . I said can I at least get a refund? She just says no..... . Like dude, help me out at least a little. Super irritating and I don 't really have $10 to just throw in the trash like that. Really wish she would 've given me SOMETHING to work with. Definitely need to train the people picking up the phones better. Def won 't order from this location again."