"I had such a disappointing experience with the customer service at Tancha. No one greeted me or said goodbye when I arrived and left, which made me feel disrespected and a little stressful when I ordered. The cashier didn't ask me about sugar preferences. It’s really sweet for me today, and despite ordering a large size, I received a small one. Moreover, I paid $0.75 for each topping Argar Boba, Egg pudding, but I received very few compared to my previous visits. I also ordered Oreo as my topping, but I tried to find where is my Oreo. I paid more than $8 for a drink, is it right with that amount? I live far from the store and just wanted to enjoy a good drink and leave happy, but today was a letdown. Tancha's drinks are usually great, but today deserves only 1 star, I’m really sorry about it. I hope they can improve their customer service quality."
